5
Resolved

Getir App Fails, Incorrect Delivery

Getir App Fails, Incorrect Delivery
Getir App Fails, Incorrect Delivery
Getir App Fails, Incorrect Delivery
March 24, 2024 11:23 PM37

They truly managed to evoke strong negative feelings within me. I made a purchase, regretting not going to the market instead. The delivery person delivered an incorrect item. I had planned to get ready for tomorrow's iftar meal. Upon opening the bag, it became apparent that the item was incorrect. I quickly reached out to the live support team. I asked for a replacement. They promised to respond to me soon. It has been more than two hours and there is still no response. Due to the presence of inexperienced individuals in the live chat, such as A***** and E*** c, I am currently working towards obtaining a resolution at 10:52 PM. The Getir app is not worth your time. We're currently experiencing a rather absurd frenzy. There are definitely individuals who fulfill their responsibilities, but due to their actions, both the brand and the work being carried out hold no significance in my perspective. A woman named D**** from the 0850 number went above and beyond to help me resolve my issue. I appreciate her, but it's difficult to make any progress with individuals like A***** and E*** c. I'll uninstall the app once more. I'll ensure that the people around me also remove it. Perhaps it won't have a significant impact on you, but it will certainly damage your reputation. Tomorrow, I plan to visit the Altındağ Getir warehouse and hold the person in charge accountable for the rice.

Comments

Similar Complaints

1

Getir Delayed My Refund for Incorrect Items I Returned

January 9, 2025 5:56 PM66

I am writing to formally address an issue with my recent order, where I received three incorrect items. I immediately co...

I Never Received My Order but It Shows as Delivered

June 17, 2025 8:28 PM71

I ordered from Getir, but even though it never arrived, the app indicates that it was delivered. It has now been three d...

1

Getir Customer Service Quality Sucks

May 11, 2024 4:27 PM42

Two months ago, I received a stale product in my order and demanded a refund from Getir's customer support. They ignored...