Today, I came across the Getcontact app and decided to download it out of curiosity. However, shortly after installing it, I was shocked to see that ₺48 was withdrawn from my account without any confirmation or authorization from me. I never approved any subscription or payment, and this charge appeared without any prior warning.
As a student, every amount matters to me, and this unauthorized deduction has left me feeling taken advantage of. I didn’t even get a chance to understand what features I was paying for—if any. There was no pop-up, no opt-in, and no clarity on what I was being charged for.
I’m requesting a full and immediate refund of the ₺48 that was charged to my account. Please resolve this issue promptly and ensure no further unauthorized charges occur.
I recently discovered that GetContact charged me ₺50 for a monthly subscription I never knowingly approved. I was completely unaware that any subscription was active, and this charge came without my explicit permission. As soon as I noticed the deduction from my account, I immediately canceled the s...
I downloaded the Getcontact app yesterday and noticed the message saying “monthly billing applies.” I thought I was starting a trial, so I proceeded with the subscription just to test it out. However, as soon as I signed up, ₺70 was immediately charged to my mobile bill—without any clear warning tha...
On September 5, 2025, a Premium monthly subscription was mistakenly activated on my Getcontact account, and ₺48.99 was charged. I did not intend to start this subscription, nor did I give deliberate consent for it. Since the subscription was activated without my clear approval, I have not yet cancel...
On September 1, 2025, I attempted to purchase a Premium subscription on the Getcontact app using my Android device. The app clearly displayed the monthly fee as ₺48.99, and I confirmed the purchase based on that price. However, instead of ₺48.99, a charge of ₺214.99 was deducted from my Türk Telekom...
I used the 3-day free trial of the Getcontact app on my Android phone. However, about 10 minutes after the trial period ended, ₺160 was charged to my account through Google Play without my consent. I did not use any paid features or additional services under the paid subscription — I only took advan...
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