I used the 3-day free trial of the Getcontact app on my Android phone. However, about 10 minutes after the trial period ended, ₺160 was charged to my account through Google Play without my consent. I did not use any paid features or additional services under the paid subscription — I only took advantage of the free trial period.
I immediately canceled the subscription after noticing the charge, and I have not yet submitted a refund request. My registered phone number with the app is 0533*******78.
I request a full refund of the ₺160 that was charged without authorization, as the free trial automatically converted into a paid plan without my approval or usage.
I downloaded the Getcontact app yesterday and noticed the message saying “monthly billing applies.” I thought I was starting a trial, so I proceeded with the subscription just to test it out. However, as soon as I signed up, ₺70 was immediately charged to my mobile bill—without any clear warning tha...
Today, I came across the Getcontact app and decided to download it out of curiosity. However, shortly after installing it, I was shocked to see that ₺48 was withdrawn from my account without any confirmation or authorization from me. I never approved any subscription or payment, and this charge appe...
On September 1, 2025, I attempted to purchase a Premium subscription on the Getcontact app using my Android device. The app clearly displayed the monthly fee as ₺48.99, and I confirmed the purchase based on that price. However, instead of ₺48.99, a charge of ₺214.99 was deducted from my Türk Telekom...
On September 5, 2025, a Premium monthly subscription was mistakenly activated on my Getcontact account, and ₺48.99 was charged. I did not intend to start this subscription, nor did I give deliberate consent for it. Since the subscription was activated without my clear approval, I have not yet cancel...
A month or two ago, I attempted to cancel my GetContact subscription, assuming it was successfully terminated. However, I recently discovered that the cancellation didn’t go through, and I was charged for a service I haven’t used. Initially, curiosity led me to explore the app and opt for the Premi...
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