About two months ago, I purchased a 6-month Premium subscription on the Getcontact app, paying approximately ₺188. I’m using the latest version of the app on my Android device, and my internet connection works perfectly. However, for the past 10 days, every time I try to use the number lookup feature, I receive the same error message: “We can’t show any results.” This issue occurs with every phone number I try and has been persistent without interruption.
I haven’t contacted customer support yet regarding this issue. I request that the problem be fixed as soon as possible; otherwise, I expect a refund for my Premium subscription. My registered phone number is 0543*82.
I have a 6-month Premium Getcontact subscription, and all my permissions are active. However, for the past 2 days, whenever I try to search a number i...
On September 1, 2025, I attempted to purchase a Premium subscription on the Getcontact app using my Android device. The app clearly displayed the monthly fee as ₺48.99, and I confirmed the purchase based on that price. However, instead of ₺48.99, a charge of ₺214.99 was deducted from my Türk Telekom...
I downloaded the Getcontact app on my Xiaomi 14T Pro and purchased a Premium subscription about three days ago, paying approximately ₺275 with my bank card. However, I am unable to perform number lookups, meaning I cannot use any Premium features despite the subscription being active. I submitted a ...
Even though I have a Getcontact Premium subscription, for the past four days the number lookup feature has not shown any results for any phone number. I tried uninstalling, reinstalling, and updating the app, but the problem still continues. I experience the same issue with every number I try. My a...
I used the 3-day free trial of the Getcontact app on my Android phone. However, about 10 minutes after the trial period ended, ₺160 was charged to my account through Google Play without my consent. I did not use any paid features or additional services under the paid subscription — I only took advan...
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