I downloaded the Getcontact app on my Xiaomi 14T Pro and purchased a Premium subscription about three days ago, paying approximately ₺275 with my bank card. However, I am unable to perform number lookups, meaning I cannot use any Premium features despite the subscription being active. I submitted a support request through the app, but I have not received any response. The app clearly shows that my Premium membership is active, yet the service is not functioning properly.
I request that the application be fixed immediately so I can fully access and benefit from all Premium features included in my subscription.
About two months ago, I purchased a 6-month Premium subscription on the Getcontact app, paying approximately ₺188. I’m using the latest version of the app on my Android device, and my internet connection works perfectly. However, for the past 10 days, every time I try to use the number lookup featur...
I purchased a one-year Getcontact Premium membership, and ₺300 was deducted from my account. However, my Premium subscription has not been activated, and it has been over a week now. Despite the payment being processed, the app keeps asking me to subscribe again. I checked my bank statement, and th...
I have a 6-month Premium Getcontact subscription, and all my permissions are active. However, for the past 2 days, whenever I try to search a number i...
I recently deleted and reinstalled the Getcontact app, but now it won’t let me log in, even though I have an active Premium membership. I don’t understand what’s going on—I’ve paid for the service, yet I’m locked out of my own account. I use Getcontact for important purposes like searching numbers ...
On September 1, 2025, I attempted to purchase a Premium subscription on the Getcontact app using my Android device. The app clearly displayed the monthly fee as ₺48.99, and I confirmed the purchase based on that price. However, instead of ₺48.99, a charge of ₺214.99 was deducted from my Türk Telekom...
Comments