While playing Genshin Impact, the game paused, and a timeout message appeared, prompting me to log back in. When I entered my email, I received a notification about merging my PS Network account with Hoyoverse, which I mistakenly approved. As a result, my game progress reset, and everything I had was lost. When I logged back in with my original account, it started me from the beginning. It seems like I now have two accounts with the same email, or the server changed. Even the game saves on my PS4 aren’t accessible. How can I fix this? Please help—I’m on the verge of losing it after losing all that progress.
My Genshin Impact account has been hacked! I hadn’t logged into my account for about a month, but I decided to check in when I heard about free 5-star characters being offered. When I tried to log in using my correct email and password, I received a message saying, "Account does not exist." I also n...
Headline: Genshin Impact: Unable to Login with Google Account - Hoyoverse Account Issue Complaint: I have been playing Genshin Impact for a year and a half and have always logged in using my Google account. I previously tried to link my Hoyoverse account, but it created two separate accounts with ...
I purchased a Genshin Impact account, but I’m having trouble logging in. I accidentally caused a 20-minute timeout due to multiple incorrect login attempts. After waiting for the timeout to end, I tried again, but I keep getting the "too many attempts, please wait" message. It’s been two hours, and ...
I’m unable to change the email linked to my Genshin Impact account. Initially, I registered with a random email I rarely used, then stopped playing for a long time. When I returned, I realized the account was still tied to that email, which I’ve since deleted. Now, I can log into the game, but I ca...
I’ve been playing Genshin Impact for nearly two years, and I’ve put a lot of effort into building my account. However, I am now unable to access it. I always used my email address to log in, but after about a week of not playing, I tried to log in again, only to see a message saying the account does...
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