I’m unable to change the email linked to my Genshin Impact account. Initially, I registered with a random email I rarely used, then stopped playing for a long time. When I returned, I realized the account was still tied to that email, which I’ve since deleted.
Now, I can log into the game, but I can’t link it to a new email address because the system requires a verification code sent to the deleted email. This situation is frustrating, and I need urgent assistance to resolve it. Please provide a solution to allow me to link my account to a new email and secure my Genshin Impact progress.
I have been playing Genshin Impact for three years, but now I can’t access my account due to an issue with the Gmail verification code. When I request the code, the system claims it has been sent, but nothing ever arrives in my Gmail inbox. I tried using Facebook login instead, but after redirectin...
I’ve been playing Genshin Impact for nearly two years, and I’ve put a lot of effort into building my account. However, I am now unable to access it. I always used my email address to log in, but after about a week of not playing, I tried to log in again, only to see a message saying the account does...
My Genshin Impact account has been hacked! I hadn’t logged into my account for about a month, but I decided to check in when I heard about free 5-star characters being offered. When I tried to log in using my correct email and password, I received a message saying, "Account does not exist." I also n...
I recently purchased a Genshin Impact account and, as expected, updated the credentials to make it my own. While attempting to change the game password, I encountered a recurring error message: "Refresh the page and try again." Despite multiple attempts, the password remained unchanged. Later, when...
While playing Genshin Impact, the game paused, and a timeout message appeared, prompting me to log back in. When I entered my email, I received a notification about merging my PS Network account with Hoyoverse, which I mistakenly approved. As a result, my game progress reset, and everything I had wa...
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