If Gemmy AI deleted your chats,
Check your account and sync status first;
• Review:
– Account settings
– Chat history
– Sync status
– App update history
• Look for:
– Incorrect account login
– Deleted conversation notices
– Sync failures
– Recent app or account changes
Gather evidence;
• Save screenshots showing:
– Missing conversations
– Account information
– Error messages
– Any communications from Gemmy AI
• Keep:
– Account email
– Subscription receipts (if applicable)
– Backup or export files
– Support conversations
Check for recovery options;
• Verify:
– You're signed in to the correct account
– Conversations aren't stored on another device
– Cloud sync is enabled (if available)
– Archived chats or history settings are available
Contact Gemmy AI support;
• Request:
– Confirmation of whether your chat history can be restored
– An investigation into the missing conversations
– Access to any available backups
– An explanation for the data loss
If resolution stalls, consider filing a complaint on Xolvie for added leverage.
