For about a year now, I have been experiencing a serious issue with the Lucky Spin feature in Free Fire. I have repeatedly spent diamonds, especially trying to win rewards like the Itachi Sky Dive, but the prizes are always pushed to the very last slot, and I never win the items I aim for. Despite spending nearly 800 diamonds, I have not received any of my desired rewards. I even have screenshots documenting all my spending attempts.
I have tried spinning at different times of the day and on different devices, yet the outcome is always the same — I lose and get pushed toward low-value items. This feels like a technical fault rather than chance.
My in-game user ID is 2264*8277. I am requesting that Garena investigate this issue, restore my lost diamonds, and fix the Lucky Spin system so that it operates fairly. I want my losses compensated and the problem resolved without further delay.
Dear Garena Free Fire team, I’ve been playing Free Fire for a long time and used to truly enjoy the game. But lately, I’ve been dealing with a persistent and very frustrating issue tied to my account (Player ID: 3117828271). Every time I participate in events, spend diamonds, or open crates, I almo...
I have spent a lot of money on Garena Free Fire, regularly buying diamonds to use in the game. However, when I spin the Luck Machine, it never gives me the items I want, no matter how many times I try. I recently spent 1,600 diamonds, yet I still didn’t receive anything valuable. I understand that ...
Dear Garena Free Fire Team, I recently purchased both the weekly and monthly VPN plans, but I never received the promised 120 diamonds. I’ve spent a lot of money in this game over time, and yet Garena has never offered me any proper support when issues like this happen. Every time I try my luck in...
My Garena Free Fire account used to regularly receive special events, and I always enjoyed participating in them. However, recently, I’ve stopped getting these events even though I’ve continued topping up diamonds. It’s incredibly frustrating to see that even accounts without diamond top-ups are rec...
I'm feeling quite frustrated at the moment because I recently made a deposit into Garena Free Fire and bought a one-week membership. I eagerly anticipated receiving my diamonds each day, but to my disappointment, they were not added to my account today. I'm dealing with a significant problem and con...
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