I Face Ongoing Lucky Spin Issue in Free Fire and Keep Losing Diamonds Unfairly

For about a year now, I have been experiencing a serious issue with the Lucky Spin feature in Free Fire. I have repeatedly spent diamonds, especially trying to win rewards like the Itachi Sky Dive, but the prizes are always pushed to the very last slot, and I never win the items I aim for. Despite spending nearly 800 diamonds, I have not received any of my desired rewards. I even have screenshots documenting all my spending attempts.

I have tried spinning at different times of the day and on different devices, yet the outcome is always the same — I lose and get pushed toward low-value items. This feels like a technical fault rather than chance.

My in-game user ID is 2264*8277. I am requesting that Garena investigate this issue, restore my lost diamonds, and fix the Lucky Spin system so that it operates fairly. I want my losses compensated and the problem resolved without further delay.