Garena Free Fire Ban Issue

I had my Free Fire account (UID: 1438214663, in-game name: sukh 07) stolen. After I managed to recover it through Facebook, I found out it had been banned due to things the unauthorized user did. I’ve been playing fair since 2019, never using cheats, and I’ve put money into my account with regular purchases. I really think the ban happened because of the hacker’s actions, not anything I did, and I can share records if needed. I'm really hoping my case can be looked at again and the ban removed. This account is really important to me, and losing it because of theft is just heartbreaking. Thanks!