Garena Free Fire Account Recovery Request After Facebook Hack

I am a Garena Free Fire player on the Bangladesh server, and I am writing because my account was hacked and I completely lost access to it. The account was originally linked to Facebook, and my in-game nickname was “GURUNGㅤ冬” with UID 1197370786. The hacking incident occurred around mid-2023, and since that time, I have not been able to log in even once.
After the hack, the attacker changed my Gmail, phone number, and all linked account details. They also locked my Facebook account, leaving me with no way to recover access through normal login methods. This account is very important to me, as I invested a significant amount of time into it and may have made in-game purchases, although I no longer remember the exact amount.
I still have screenshots of my in-game vault where my nickname “GURUNGㅤ冬” is clearly visible, and I can provide these as proof of ownership. I request that my account be thoroughly investigated and recovered. Please reset the login email, phone number, and all linked platforms back under my control, or provide a clear solution for regaining access.
Since I no longer have access to any of the platforms altered by the hacker, I kindly request that my account be restored using the UID and relinked to my current phone number 98183288** or my email address gurungbrisha***@gmail.com. I am fully prepared to provide any additional information, screenshots, or verification needed to confirm that I am the rightful owner of this account.

It is taking far too long to get a response. Please review my complaint within 3 to 4 days. If the issue is not resolved by then, I will have no choice but to leave this platform and stop using this brand's services. I hope you will take this matter seriously and provide a prompt resolution.

Please clarify whether my ID will be recovered or not. If it can be recovered, please tell me "Yes"; if it cannot be recovered, please tell me "No" after the review. I just need a clear answer so I know what to expect. Thank you.



