ID:32877783
5
Orion is very satisfied with the result
Resolved

I Lost My Balance on Galabet During a YouTube Live Game

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Orion
Galabet
June 28, 1:50 am
14
Orion's Thank You Message
“Ms. Gönül took great interest, handled the matter impartially and fairly, did whatever was necessary, and her personality, character, and dedication are truly admirable. I thank her very much.”

I want to share a negative experience I had on Galabet.com. During a live broadcast on YouTube.com, my balance was wiped out mid-game, and my transaction history was erased. When I contacted support, they claimed I had placed bets and lost, which wasn’t true. I was logged out of my account and my balance was reset in front of over 400 viewers. They even suggested I change my password and implied that the issue was on my end. If there hadn’t been so many people watching live, they would have made it look like I was at fault. I strongly believe there is interference with the games on the site.

Orion
Orion
July 05, 4:23 pm

Ms. Gönül took great interest, handled the matter impartially and fairly, did whatever was necessary, and her personality, character, and dedication are truly admirable. I thank her very much.

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