Free Fire Membership Purchase Successful but Diamonds Missing

Today I bought two Free Fire memberships through the Pampa app, paying a total of ₹799.159. I completed the purchase via the link in the app and the payments were successful, but I have not received a single diamond in my Free Fire account. Despite the successful transaction, my Free Fire account balance has not changed and the membership benefits have not been delivered. Because of this I am unable to use the service I paid for. I kindly request that all the diamonds and membership benefits corresponding to the two purchases I made today be immediately credited to my Free Fire account, or that a suitable solution be provided as soon as possible.