Franke Dishwasher Spare Parts Unavailable – No Support from Service

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Mehmet
January 25, 2025 3:59 pm
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I am extremely frustrated with Franke's lack of spare parts availability. The lower rack of my Franke dishwasher broke, and I have been unable to find a replacement anywhere—not from the authorized service providers, nor in the market.

How can a company sell expensive imported appliances but fail to provide spare parts? Shouldn't there be a legal requirement for importers to supply spare parts? Consumers should be warned about this issue before purchasing. Why pay a premium for a product that becomes unusable due to a missing part?

I strongly advise buyers to choose local brands with better service and spare part availability. Franke, please resolve this issue immediately!

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