We purchased a Franke appliance set in 2018 and have generally been satisfied with the products. However, we have been experiencing ongoing issues with our FDWS 614 DA++ XS model dishwasher for quite some time. • Rust and mold have formed on the racks, which raises concerns regarding hygiene and usability. • The salt indicator light remains on constantly, even after refilling. Despite calling for service previously, this issue has not been resolved permanently. Given our trust in the Franke brand and its reputation for quality, we did not expect to encounter such issues. We are confident in Franke’s commitment to customer satisfaction and believe this issue will be addressed promptly and positively. We look forward to your support and assistance in resolving this matter.
About a week ago, I discovered rust forming on the racks of my Franke FWDS712++XS dishwasher, and it has spread rapidly in a very short time. Although I’ve owned the machine for 4 years and it's now out of warranty, I’ve always used it properly and maintained it according to the instructions. It’s e...
We're having problems with rust, decay, and the baskets breaking in the Franke dishwasher model FDWS 712A++XS. We picked Franke because all the kitchen appliances in the house we bought in the residential complex were Franke. We're having issues with rust, decay, and breakage of the lower and upper...
My Franke FDWS712AXS dishwasher has developed peeling and rust on both the upper and lower racks, even though it has been less than five years since I purchased it. This is not acceptable for a premium brand like Franke, which I chose precisely because of its reputation for quality and durability. ...
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