Three years ago, I purchased all my kitchen built-in appliances (oven, microwave, stove, hood, dishwasher, and even the kitchen sink set) from Franke, trusting the name of such a large company. However, I have encountered a rust issue with my Franke FDW 612 E6P A++ fully integrated dishwasher, especially with the upper basket. The coating on the wires of the basket has worn off, and the exposed metal parts have rusted due to contact with water. As we continuously use it, the rust on the wires has contaminated our dishes and glasses, putting our health at risk. There are significant rust spots on the upper basket and some areas on the lower basket as well. Since my warranty period has expired, I was told that I would have to purchase new parts. They stated that this is not covered under warranty, and I was quoted around ₺2500 for each basket separately. Additionally, there are deformities on the side walls of the machine. The service technician also confirmed these issues. Now I ask, did we make a mistake by trusting the Franke brand and purchasing all our kitchen products from them? Unfortunately, yes, we did.
We're having problems with rust, decay, and the baskets breaking in the Franke dishwasher model FDWS 712A++XS. We picked Franke because all the kitchen appliances in the house we bought in the residential complex were Franke. We're having issues with rust, decay, and breakage of the lower and upper...
Unfortunately, we've come to realize that we made a mistake by trusting the size and quality of the Franke brand. We've been using this Franke dishwasher for about 5 years now, but unfortunately, it started to rust and fall apart in the lower and upper baskets. Before, we used a popular brand and di...
About a week ago, I discovered rust forming on the racks of my Franke FWDS712++XS dishwasher, and it has spread rapidly in a very short time. Although I’ve owned the machine for 4 years and it's now out of warranty, I’ve always used it properly and maintained it according to the instructions. It’s e...
My Franke FDWS712AXS dishwasher has developed peeling and rust on both the upper and lower racks, even though it has been less than five years since I purchased it. This is not acceptable for a premium brand like Franke, which I chose precisely because of its reputation for quality and durability. ...
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