I ordered a jacket from Forever21, and it arrived wet and covered in strange lint. Attempting to return it was a nightmare. The return code provided by Forever21 didn’t work with the shipping company, causing multiple issues before I could finally send it back. Now, even after completing the return, they still haven’t refunded my money.
According to their policy, refunds should be processed within 5 business days, but it has been 9 business days, and I’m still waiting. For the past 4 days, their only response has been “your request is being processed,” while they hold on to my money. This experience has been beyond frustrating, and I have never dealt with such poor service from a company. I expect my refund immediately and won’t be shopping here again.
It’s been 8 days since I returned my Forever 21 order (Order # ending in 630), yet I still haven’t received my refund, even though the stated processing time is 3-5 days. The returned item is in their possession, which they have confirmed, yet they continue to stall without providing my refund. I al...
I returned two dresses I bought from Forever 21 over a week ago, and I’m still waiting for my refund. It’s been well beyond the promised timeframe. I was told several times that the refund would be processed within five business days, but nothing has been credited back to my account. I’ve followed ...
I placed an order on Forever 21’s website on July 17, expecting it to arrive in time for a birthday. It’s now been over 8 days, and they haven’t even shipped the order yet. This kind of delay is unacceptable, especially when there was no warning about extended processing times at checkout. I’ve con...
On March 5th, I made a purchase of $435 on the Forever 21 website. I needed the clothes for a trip that lasted 5 days and I was leaving on March 16th. I figured I had enough time, so I went ahead and chose the free shipping option. But now, I deeply regret making that choice. I'm still waiting for m...
I placed an order with Forever 21 and received a notification saying my items had been shipped. But days have passed, and I still haven’t received any tracking number or proof that my package even exists. What made me suspicious from the start was that they claimed to have shipped it on a public hol...
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