I had a problem with my vehicle and went to the authorized Ford service center in Batman for a specific part. They stated confidently that the required part was readily available at the factory and would be in their possession within three days. They also assured me that the replacement of the part was covered under warranty. However, it's been a frustratingly long 10 days with no update or sign of the anticipated part. The non-arrival of the required component astounded me. I had always held Ford in high regard and had never had such a negative experience with their service. This delay has truly tested my patience, and I'm eager to reclaim my vehicle as soon as possible. The situation highlights the unexpected challenges that can arise even with well-known brands.
I bought my Ford Fiesta vehicle with license plate number 61 a** 3** as new in 2020 from Kahyaogulları dealer. I bought the vehicle and the steering wheel, which is a vital part about 2000 km, failed. We said it might be luck and the steering column of the vehicle was changed under warranty. However...
I have never seen a service center as slow and negligent as Ford Service. About 2 months ago, I was involved in an accident with the company vehicle, and we took our Ford Puma, which is under warranty, to the service center. For about a month, no action has been taken. Our vehicle is literally rotti...
I have a 2020 model Ford Focus that has been maintained by an authorized service and is still under warranty. On November 6, 2024, it suddenly broke down in the middle of heavy evening traffic on the E-5 road. I was left stranded with my wife and children. I had to pay for a tow truck out of my own ...
Despite taking my 2023 Ford Focus to the service center 10 times due to persistent trim noise issues, I was told after each visit that “the problem was resolved, no noise detected,” and sent back — only for the same sounds to return the very next day. Even though the root cause of the problem is cle...
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