Despite taking my 2023 Ford Focus to the service center 10 times due to persistent trim noise issues, I was told after each visit that “the problem was resolved, no noise detected,” and sent back — only for the same sounds to return the very next day. Even though the root cause of the problem is clearly identifiable, they keep applying temporary fixes instead of replacing the faulty parts, simply stating it was “repaired.” I’ve even provided video evidence, yet no real solution has been offered. It’s truly hard to understand how such a well-established and reputable brand can treat its customers with this level of disregard. You choose Ford, paying millions, expecting quality service and durability — but what you face is utter disappointment. “Paying to be disappointed” — this sums it up perfectly.
My 2023 Ford Active X has undergone repairs at the authorized Koç Ankara service center two months ago due to persistent noises from the upper dashboard plastic, tablet screen frame, and front panel. Unfortunately, the same issues have reoccurred. Additionally, a new squeaking noise has started comi...
I purchased a brand-new 2023 Ford Focus Titanium X diesel automatic, but for over a year, I've been plagued with connectivity issues – the navigation system doesn't work properly with either wired or wireless connections. Additionally, the multimedia screen frequently freezes and experiences disrupt...
I have a 2020 model Ford Focus that has been maintained by an authorized service and is still under warranty. On November 6, 2024, it suddenly broke down in the middle of heavy evening traffic on the E-5 road. I was left stranded with my wife and children. I had to pay for a tow truck out of my own ...
I'm dealing with an ongoing problem with my 2022 Ford Courier, which is still under warranty. My vehicle's turbocharger failed. Despite the fact that I had it serviced at the authorized dealership on a regular basis, I followed their maintenance schedule as detailed on the maintenance tracking cards...
I bought my 2023 model Ford Focus diesel vehicle from Adana Ford Otokoç in May 2024. Although it has only 9300 km mileage, the “engine oil change required” warning appeared for the second time. The first oil change was done at 5373 km, and I was told it was due to time, not oil degradation. However,...
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