Yesterday, while shifting my Ford Mondeo into park and preparing to exit the vehicle, I noticed it started to move on its own. I quickly got back inside, pulled the brake, and managed to stop it. The car remained in gear, so I opened the hood to investigate and found that the transmission cable had come loose. This is a known chronic issue that Ford has recalled in many countries, but in Türkiye, Otosan continues to ignore the problem. They are putting people’s lives at risk by hiding this recall from their customers. As shown in the images, they insist the entire transmission cable must be replaced due to a small bushing issue and are demanding a fee of ₺36,000. Who will put an end to this exploitation? When I called the solution center, they simply said the vehicle isn’t covered and treated me as if I were imagining the issue. Stay away from Ford—don’t even consider them. I will be filing an official complaint with the Consumer Arbitration Board.
I have experienced serious breakdowns in my 2016 Ford Focus over the last 1.5 years. When it had only 77,000 km the engine and turbo were completely replaced because the oil pump belt became dislodged; although a discount was applied, I spent almost as much as the price of a second-hand car. Four mo...
Our company has approximately 150 vehicles maintained exclusively at Ford service centers without any external intervention. One of our Ford Focus vehicles has developed an engine fault, and although the service center itself confirmed that it was not due to user error, we are being presented with a...
I have a 2019 Ford Focus with 93,000 kilometers on it that I have diligently serviced at Ford-authorized centers. My most recent three services were completed at an authorized Ordu Altaş service center. My car currently has 113,000 km on it, and I hadn't replaced the timing belt because the service ...
Between 2014 and 2019, Ford Mondeo and Kuga vehicles equipped with the 1.5 Ecoboost engine were manufactured with defective engine cylinder blocks. Ford acknowledged this issue and issued a technical service bulletin, initiating a recall for free block replacements at authorized service centers. How...
I took my Ford Focus, license plate 06 DFY 8**, chassis number WF0MXXGCHMLK89***, to authorised service (İzmir Çetaş) on June 11, 2025, for routine maintenance. During the service, they identified an oil leak from the upper cover, which I approved for repair. Since the upper cover would be opened, I...
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