Ford Focus Car Play Connection Issue Persists, No Software Update Yet
Ever since I purchased my Ford Focus car in April 2024, I've been experiencing issues with its wireless Car Play connectivity. From the moment I purchased it, the device was able to connect wirelessly. However, starting the very next day and continuing up until now, I have been required to connect it using a cable. We spend millions of liras on a purchase, expecting top-notch quality, only to discover that what we paid for is of subpar quality. Despite my repeated attempts to contact and inform the service, no solution has been provided. You mention a software update, but I'm curious about the timeline for the update. In the foreseeable future. In summary, the approach of Ford service and customer service tends to focus more on problems rather than solutions. The issue remains unresolved.
Dear Customer, Your feedback is of great importance to us. We share your opinions with our relevant teams. Thank you for your interest in our brand, and we wish you healthy days. Sincerely, Ford Otomotiv Sanayi A.Ş.
I regret the interest I have shown in your brand, so I cannot thank you. I have put this poor quality car up for sale and will buy a Volkswagen instead; at least the after-sales service and quality are better.
