While Applying Flormar Eyeliner, The Tip Got Stuck In My Eye
I've got a bone to pick with Flormar regarding their eyeliner. I bought one just a week ago, and while applying it, the tip got stuck in my eye, do you even know what would that cause? And when I tried to sharpen it with a pencil sharpener, it ended up crumbling into tiny bits – not a smooth opening. The very next day, I marched straight to the Flormar store and explained the situation. They assured me they'd get back to me within a week, but guess what? No response. Well, I'm not having it. I want this issue sorted out, and I want attention to it. Please, let's get this sorted.
Dear Customer, Our Customer Service department is working to resolve your issue as soon as possible. Information regarding the matter has been provided. Your feedback is very valuable to us. Thank you. We wish you a nice day. Flormar Customer Service Department
The issue has not been resolved, I want a refund. Why am I dealing with your defective product? Send the eye pencil for investigation. I want a solution as soon as possible.
