FlareFlow charged me but didn’t activate subscription, how can I fix this issue?

If FlareFlow charged you but didn’t activate your subscription,

Fix the issue by restoring your purchase and syncing your account;

• Check subscription status;

– App Store / Google Play → Subscriptions
– Make sure FlareFlow shows “Active”
– Confirm payment was completed

• Restore purchases;

– Open app → Settings / Account
– Tap “Restore Purchases”
– Refresh subscription status

• Important:
– The app may not recognize your payment until restored
– Wrong account = subscription not detected

• Check your account login;

– Log out → log back in
– Use the same Apple ID / Google account used for payment

• Restart or reinstall the app;

– Close app completely → reopen
– Or uninstall → reinstall to force sync

• Check payment issues;

– If payment failed or was rejected, access may be blocked

Gather evidence;

• Collect:
– Payment receipt
– Subscription confirmation
– Screenshot showing locked content

Contact support immediately;

• Contact:
– FlareFlow support ([email protected])

• Write:
– “I was charged but my subscription is not فعال. Please activate it or refund my payment.”

If not resolved;

Consider sharing your experience on Xolvie to increase visibility and speed up resolution.