Fixbet Denied My Bonus and Blamed Me for Their Mistake

Fixbet completely misled me and refused to honor my bonus. According to their promotion, I was supposed to receive free spins after every deposit. I deposited 2,600₺, but no free spins were credited—not the next day or the day after that.

When I contacted customer service, instead of resolving the issue, they blamed me and said, “It’s your fault; you should have followed up.” How is this acceptable? I trusted this site, deposited money expecting the promised reward, and was met with this kind of response. If this is how Fixbet treats its users, why should anyone trust them?

I saved all my conversations and will expose this treatment on social media. No platform should shift the blame onto its users for its own failures. Fixbet, I demand that you honor your promotion and stop misleading customers. I won’t stay silent while others get scammed. I urge everyone to avoid this site!