I live in South Africa and on 3 January I paid R15 for a one‑week promotional offer via Amazon Prime/TV using my virtual card. After this small, intentional purchase, two unexpected debits of R750 each were taken from my bank account by a company identified as “finda.net*32XFY”, first on 5 January 2026 and again on 3 February. These debits were made against the same virtual card I used for the R15 Amazon Prime/TV promotion. I have never registered on any website called Finda.net, nor have I knowingly agreed to any subscription or service with them. The only related transaction I made was the R15 promotional payment through Amazon Prime/TV, and it appears that my card details were somehow accessed or misused following that transaction. Once I noticed the two R750 debits, I had my virtual card blocked by my bank in order to prevent any further unauthorized payments. I request a full refund of both R750 debits that were taken without my consent. I also ask that this situation be investigated and that it be confirmed that no further charges will be made to my account in connection with Finda.net or the R15 Amazon Prime/TV promotion.
I am submitting this complaint regarding an unauthorized subscription and payment related to Finda.net that appeared on my Absa card. On 06 December 2025 at approximately 07:45 I received an SMS from Absa Bank stating that an amount of R750 ZAR had been reserved by Finda.net on my card ending with 4...
I recently subscribed to Finda Net’s “find lost device” service and since then money has been deducted from my Capitec Bank account incorrectly. On 29 November 2025 at 09:36, an amount of R31 was deducted. Then on 30 November 2025 at 10:37, an amount of R750 was deducted from my account, even though...
Even though I did not purchase any service from Finda.net, I noticed that two separate charges were made to my debit card without my authorization. On December 24 at 4:22 PM, $1was charged, and on December 25 at 5:22 PM, $41 was charged, bringing the total unauthorized amount to $41. I discovered th...
On 09.01.2026, an amount of R750 was deducted from my Capitec card ending with 5888 for an unauthorized subscription on Finda.Net. Although I previously registered on Finda.Net, I did not at any stage authorize this specific amount or agree to this subscription. After noticing the deduction, I conta...
On 31 December 2025, an amount of R750 was deducted from my Capitec account in Johannesburg with the description “Finda net”. I do not know what product or service this deduction is for and I did not knowingly agree to any such transaction. I request that this deduction be fully refunded to my accou...
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