My Figma file won’t load images or fonts correctly, how can I resolve that?

If your Figma file won’t load images or fonts correctly;

• Check your internet connection and reload the file to rule out sync issues
• Try opening the file in a different browser or the Figma desktop app
• Make sure your browser/app is fully updated and disable extensions that may block assets

Ask them to;

• Confirm whether the issue is related to missing fonts, font licensing, or external images
• Re-sync or replace missing fonts/images and explain how to fix broken links
• Check if the problem is file-specific or account-wide

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.