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Fiat Exploiting Disabled Individuals for Publicity?

Fiat Exploiting Disabled Individuals for Publicity?
Hasan
Hasan
Fiat
July 18, 2023 11:00 AM44

I can't help but think that Fiat is trying to get away from its boring campaign by using disabled people as a public relations trick. Through Fiat's Engelsiz Hararet program, my brother and I were going to buy a car together. But even though the website and application interface were working, they disabled the dealer and city selection on the form (as shown in the picture) so we couldn't send it. I was determined to move forward, so I found a way to send the form, but there was no response at all. Your dealers also didn't bother to call us back. Thank you, Fiat and TOFAS Group, for your "attention" and for giving people false hope. I don't know what to say. If this is how Fiat deals with its campaign and potential customers, I have to question their honesty. Using people with disabilities for their own gain is wrong!

July 18, 2023 11:36 AM (36 minutes after complaint)

Dear HASAN D., The request you shared is very valuable for us to serve you better and understand your needs more effectively. Following the necessary investigations regarding your request, information has been provided to you through notification number 19414095. Thank you for choosing our brand. We are available 24/7 as the Customer Care Center for all your needs. We wish you and all your loved ones healthy days. FIAT Customer Care Center

Hasan
Hasan
July 21, 2023 2:33 PM

The service you provided, at least don't lie if you didn't call.

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