I've discovered that our 2017 Fiat Egea 1.3 has fallen victim to the chronic "Start-up Extension Issue" software malfunction. Despite numerous complaints both here and on various platforms regarding this relevant software glitch, the authorized service center insists on charging an additional fee for diagnosis and software updates, citing the expiration of our vehicle's warranty.
It's perplexing why the company, instead of opting for a software update for customer satisfaction, chooses to complicate the matter for customers. There's no mechanical fix available, and the solution is a simple software update, which we've been told takes about half an hour.
We urge Fiat officials to assist us promptly in resolving this matter.
Dear Muhammed B., The feedback you shared is very valuable for us to serve you better and understand your needs more effectively. We would like to discuss the feedback you provided with you. The Customer Care Center will review your application and contact you as soon as possible. Thank you for choosing our brand. We are here for all your needs 24/7 as the Customer Care Center. We wish you and all your loved ones healthy days. FIAT Customer Care Center 444 22 55
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