I own a 2016 Fiat Punto 1.4 gasoline/LPG with 92,400 km on the odometer. Recently, I noticed a crack on the front passenger-side airbag cover. I took my car to the authorized Fiat Umur service center in Mardin, where they inspected the issue and prepared a report. Despite acknowledging that it wasn't due to user error and mentioning that similar problems have been observed in many Fiat vehicles, indicating a chronic issue related to the use of subpar materials and possible manufacturing defects, Fiat is demanding a staggering 29,000 TL for the replacement part. Their offer includes a 60% goodwill gesture from the service center and a 40% customer contribution. Despite exceeding the 10-year and 150,000 km criteria for free replacement, I am requesting Fiat/TOFAŞ to honor their responsibility and provide a complimentary replacement. Failure to do so will lead me to pursue all available legal options.
On my 2022 Seat Arona 1.0 Ecotsi Xperience (license plate 35 BEH 535), I experienced a cracked radiator just eight months after the warranty expired. I have had all my vehicle serviced exclusively at an authorized Seat mbu service center in Gaziemir/Izmir. The malfunction occurred on August 12, 2025...
I own a 2013 model Fiat Punto. In the corner, my steering suddenly became stiff. I was able to stop because of my slow pace. It fixed itself when I turned the ignition on and off. When I went to the authorized service regarding this malfunction, although there were court decisions that this malfunct...
I have been a Peugeot user since 2016 and I am still actively driving a 2021 model 3008 vehicle. After purchasing my vehicle, I received a 5-year warranty with an additional warranty. I have already applied with the complaint that the leather on the front driver's seat is cracked and the armrest has...
Despite completing all scheduled maintenance on time for my 2023 model Fiat Ducato 17 m³ vehicle with the license plate 34HTY061, a major engine failure occurred at 60,000 km. When it was time for an oil change, I called the Çorlu Fiat service center but was told they couldn’t give me an appointment...
I purchased my 2022 model Fiat Egea brand new, and at only 28,900 km, I was informed during a service check that the brake pads needed to be replaced, with a cost of ₺8,000. My car is still under warranty! While the average lifespan of a clutch and brake pads is around 90,000 km, how can a brand-new...
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