I have been a Peugeot user since 2016 and I am still actively driving a 2021 model 3008 vehicle. After purchasing my vehicle, I received a 5-year warranty with an additional warranty. I have already applied with the complaint that the leather on the front driver's seat is cracked and the armrest has come off. Authorized people from the warranty department took photos and stated that this fault would be taken care of under warranty, so I requested it to be replaced under warranty. It was shared by the dealer that it is not included in the warranty. The deformation and cracks on the seat are completely caused by the product, it is not a cut or tear. The official who reached me from the call center stated that they would provide support of ₺10,000 and recorded it in the system. When I went to the service, I was asked for an additional fee of ₺14,000 on top of the call center support amount. The purpose of extending the warranty by paying an additional fee for the vehicle is to avoid being victimized in such situations. The Peugeot brand is no longer customer-oriented as it used to be. It is not important to sell that much, what is important is to provide the best service and to satisfy the customer after sales.
I noticed that the leather seat in my Peugeot 5008 is starting to look worn. I took my car to the Vardallar dealership in the city of Trabzon in Turkey. They took pictures of the cracks in the seat and sent the pictures to the warranty company. Even though my car had an extra 2-year warranty, they w...
I paid ₺4458 via bank transfer to extend the warranty for my Peugeot 3008 at the Erdemir Peugeot Service Center in Haramidere, Avcılar, Istanbul, to extend the warranty by one year. During the process, I was told the warranty would be extended by one year, but I later learned it was only extended by...
I bought a 2022 Peugeot 3008 second-hand in 2024, and while it was still under warranty I took it to the authorised Peugeot service due to a noise coming from the engine. The car stayed for two days, some parts were changed, and I only paid for antifreeze. A few days later, the same issue returned. ...
I own a 2024 model Peugeot 3008. On May 12, 2025, I contacted the authorized service center due to a malfunction in the multimedia screen. I was initially told the issue would be resolved through a software update, but this did not fix the problem. On May 13, 2025, I was informed by the service cent...
I own a 2020 Peugeot 308 model and have consistently chosen Ankara ABC Peugeot dealer for maintenance and problems. However, after 3 years of their service, it's clear my choices were mistaken. I handed over my vehicle for service on August 14, 2023, with the promise of it being ready by August 15, ...
Comments