Brand Overview: feeling
feeling (operating via feeling.me) is an online dating and social discovery platform designed to connect singles looking for relationships and social interaction. The service is owned and operated by Suprante Inc., based in Dover, Delaware, United States. While the web domain has an extended registration history, the company's precise founding year as an active dating service is not publicly disclosed.
Contact Info
Customer Support Email: [email protected]
Phone Number: No official customer service phone number is publicly available.
Industry and Operations
feeling operates in the online dating, social networking, and digital matchmaking industry. The platform provides a web-based environment where users create personal profiles, find prospective matches, and communicate through interactive chat features. Its business model combines a basic free registration tier with paid subscription upgrades and microtransactions:
- Matchmaking & Social Discovery: Profile browsing, compatibility search, and online communication channels.
- Membership Subscriptions: Tiered access (such as Premium and VIP options) providing unlimited messaging and expanded profile visibility.
- Virtual Currency: Purchasable digital coins used for pay-per-feature interactions, profile boosts, and virtual gifts.
User Sentiment
User sentiment regarding feeling is mixed, with significant criticism focused on billing policies, recurring membership fees, and the overall transparency of account management.
- Unexpected Recurring Charges: Users frequently express frustration over automated subscription rebilling and surprise renewals after introductory or promotional periods.
- Cancellation Complications: Multiple accounts report difficulty locating or completing the cancellation flow, citing multi-step confirmation sequences and retention offers.
- Refund Request Disputes: Common complaints highlight denied or unresponsive refund requests following unwanted renewal transactions.
- Profile Authenticity Doubts: Members occasionally voice concerns over low response rates, distant match recommendations, and skepticism regarding the authenticity of certain active profiles.
- Account Blocks and Restrictions: Some users mention unexpected account suspensions or access limitations without detailed explanations from moderation.
Share Your Experience
If you’ve experienced issues with feeling, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.