On February 23, 2026, around 1:04 a.m., I transferred $10 to my Expert Option account through Türkiye Transfer Bankası. After the transaction, the money appeared neither in my bank account nor in my Expert Option account.
I have the transaction receipt, and when I contacted customer service, they told me to send the details by email. Even though I sent the email exactly as requested, I have not received any response for about a week, and customer service has not been helpful in resolving the issue.
Because my money has effectively disappeared and the customer service team has been unresponsive, I have been placed at a serious disadvantage. I request that the failed transaction be investigated and that the $10 be refunded to my bank account as soon as possible.
On September 7, 2024, at 10:46 AM, I deposited 3400₺ to my Expert Option account. Despite following all instructions carefully, the funds never showed up in my account. I've tried reaching out to customer support several times, but all they say is that they’re “looking into it” without providing any...
On January 3 at 12:59 PM, I transferred $10 USD to my Expert Option account via Ziraat Bankası, using the IBAN provided by the platform. Even though I have the official transaction receipt, the money has still not been credited to my account, despite more than one full day having passed. When I con...
I attempted to deposit ₺750 into my Expert Option account for trading, but although the transfer was successfully processed by my bank, the amount never reflected in my account. I reached out to their live support and sent emails, including proof of payment (bank receipt), but received no resolution...
On September 23, 2025, I made a withdrawal request of approximately $74 through the Expert Option application to be transferred to my ONB QNB Finansbank account. The transaction was carried out via internet banking, and although the payment is marked as “Paid” within the application, four days have ...
I submitted a withdrawal request on Expert Option for ₺872 on May 4, 2025. The system initially stated that the withdrawal was successfully processed and would be reflected in my account. However, as of today, the money is nowhere to be found. When I followed up, I was told it would be deposited wit...
