I made and paid for a reservation for 3 people through Expedia via Hotels, but it was booked for just one person. When I noticed this mistake and requested a correction on the same day, neither a refund was issued nor was my reservation adjusted for 3 people. Selling a room listed for 3 people as a single-person booking and not correcting the error is entirely misleading. After reviewing other complaints, I see that similar issues are common.
I made a reservation for three people at TUI Blue Grand Azur through Expedia, specifically because the listing stated that airport transfer service was included. This was a key factor in choosing the property, and I paid a high amount with the understanding that transportation from the airport to th...
My spouse used their Expedia account to book a rental car on my behalf, but the system automatically assigned their name as the driver instead of mine. We noticed the issue right after the booking and immediately emailed Expedia to request a correction to the driver’s name. Unfortunately, we receive...
I made a reservation through Hotels.com for travel dates July 20, 2024, to July 25, 2024, under travel plan number 72056939037189. Initially, I intended to book for two people, but the reservation was automatically reduced to one guest after payment. I only realized this mistake after making the pay...
I made a reservation through Hotels.com for travel dates July 20, 2024, to July 25, 2024, under travel plan number 72056939037189. Initially, I intended to book for two people, but the reservation was automatically reduced to one guest after payment. I only realized this mistake after making the pay...
I made a no-prepayment reservation through Expedia Group for a one-night stay at Aks Royal Hotel in Amasya for the dates July 8–9. Before the check-in date, I contacted the hotel directly and canceled the reservation, assuming everything was settled since I hadn’t paid in advance. However, I was sh...
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