Logging into my eToro account on my new phone, which has the same phone number, turned into a total disaster. The app repeatedly claimed that my number was linked to another account and urged me to set up a new account to confirm my current one. This resulted in me having to create a brand new account, which left me entirely locked out of my previous one. I attempted to contact them via their “open a ticket” system, but the responses I received were not helpful at all, including a link to a YouTube video that was no longer available. Unfortunately, none of the other suggestions were effective either. No way to reach someone by phone, no actual person to communicate with, and no genuine solutions available. I’ve lost a considerable amount of money simply due to upgrading my phone. I find myself trapped in a never-ending cycle of verification, unable to access my investments at all. This has been an incredibly frustrating experience, and eToro's support seems utterly ineffective.
I recently changed my phone, and now I can’t access my email associated with BtcTurk. When I try to log in, it sends a verification code to my old email, which I no longer have access to. Since my password was stored on my previous phone, I am completely locked out of my account. I have been trying...
I am unable to log into my Bitay account as it no longer recognizes my phone number or personal details. Every attempt results in the message, “Please check again,” and it states that my phone number cannot be found. I previously used this account without issues and had a balance in cryptocurrency, ...
I’ve been using BTCTURK for a long time, but my first attempt to transfer coins has been a nightmare. There’s no phone number to call for help, and the one they provide just tells you to send an email. I’ve emailed them, but they only respond with vague messages about "security reasons" without expl...
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