I have an active account on Bithumb, and I’ve made significant investments through the platform. However, I can no longer log in to my account because the system refuses to recognize my email address or phone number—even though I’m certain they are correct and associated with my account.
This is completely unacceptable. My funds are locked in, and I’ve lost access with no explanation. It feels as if Bithumb has arbitrarily shut down access for users, especially from Turkey. I’ve contacted support but received no real assistance or acknowledgment of the issue.
It’s outrageous that a supposedly global exchange would behave this way. If this issue is not resolved immediately, I am prepared to pursue legal action, and I encourage others who are facing the same problem to join me. A class-action lawsuit may be the only way to hold this company accountable. I demand that my access be restored and my account reactivated without further delay.
I’m writing to express my deep frustration and concern regarding Bithumb Global. I am completely locked out of my account and cannot log in by any means. No matter what I try—email, phone number, app reset—nothing works. This has been going on for days, and there has been no communication or respons...
I’m completely locked out of my Bithumb Global (Bitglobal) account and can't understand why. Even though I enter my correct password, the system refuses to log me in. I tried using the email verification method to regain access, but no verification code is ever sent to my email. On top of that, I no...
I have been a long-time user of Bitay, but for the first time, I am unable to withdraw my funds. For almost a week now, my TRY balance, which is clearly visible in my wallet, shows as ₺0 on the withdrawal screen. Despite emailing support multiple times, I have not received any response. It’s disapp...
I can’t log in to my BTCTURK account. After entering my password, I receive an SMS code, which works fine. However, the system then says a verification code has been sent to my email to register the device. Despite checking my inbox, spam, and trash folders multiple times, I never receive the email....
It’s been over two months since I’ve been able to access my Bithumb Global account. No matter how many times I try to log in, it just won’t let me in—and I’m not alone. I've discovered that many other users are experiencing the same problem, and what’s most frustrating is the complete lack of commun...
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