I recently purchased the Estee Lauder under-eye gel cream, hoping it would live up to the brand’s reputation. Unfortunately, within just 10 minutes of application, I began experiencing severe itching and a burning sensation under my eyes. The discomfort escalated quickly, and the photo I’ve attached clearly shows the reaction it caused.
It’s clear that one of the ingredients triggered an allergic reaction, and I’m not the only one—after this happened, I searched online and found numerous similar complaints. If so many people are reporting the same issue, why hasn’t the formula been reviewed or the ingredient list updated with a warning?
Estee Lauder promotes this as a high-end product, yet it caused me significant discomfort and left my skin irritated and inflamed. I expected soothing hydration, not a reaction that left me unable to use any other products for days.
Estee Lauder, I urge you to take this seriously. You need to investigate the formulation, provide clear allergy warnings, and offer a refund or replacement to those affected. For a luxury brand, this level of oversight is unacceptable. Please respond and take responsibility for the harm caused.
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