I Face Expired QR Code Problem on eSIM IO 5GB USA Plan

Tuğçe
eSIM io
June 12, 2025 9:10 PM364

On June 10, I loaded funds into my balance and purchased a 5GB USA eSIM plan from eSIM IO. However, when I arrived in the United States and tried to activate it, the QR code did not work and showed as expired.

I immediately contacted the support team by sending a message, but I have not received any response. This has left me without the service I paid for while traveling abroad.

I am requesting that a new QR code be sent to me right away. If this cannot be done, I expect a full and urgent refund for the amount I paid. Not being able to use the service when I need it most has caused serious inconvenience.

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