A week ago, I purchased FC 25 from Epic Games, but now I am unable to request a refund. Even though most of my playtime was spent adjusting game settings and controller configurations, my request was denied because I had exceeded 2 hours of playtime.
Nowhere on the purchase screen was there a clear warning stating that refunds would be impossible after 2 hours of gameplay. Had I known this beforehand, I would have been more cautious. This lack of transparency is unfair, and I expect a proper resolution.
I request a full refund for the game. If I do not receive a response from Epic Games, I will escalate the matter to the Consumer Arbitration Board. Epic Games, honor your refund policy fairly and resolve this issue!
I purchased EA FC 25 through Steam, and while it worked briefly at first, the game eventually became completely unplayable—it won’t even launch anymore. I contacted Steam, and they redirected me to EA Support. After going through countless troubleshooting steps with EA—none of which worked—they fin...
I purchased the FC25 Ultimate Edition from Epic Games, but the game wouldn’t download due to an error. Despite multiple attempts, I couldn’t get it to work. When I requested a refund, I was told the issue was related to EA and not Epic Games, even though I purchased the game on their platform. The ...
Hello, I purchased FC25 from Epic Games, with the download date set for September 27. However, I returned the game on the same day, September 27, even though I had initially bought it on September 21. The refund was in line with the return policy, but I still haven’t received my money back. I need t...
I purchased FC25 on October 4, 2024, through Steam and requested a refund on October 5, 2024. Steam approved the refund and assured me the money would be returned. However, more than 14 days have passed, and I still haven’t received the refunded amount. I contacted my bank (Garanti), and they confi...
Hello. I didn’t want to name the brand at first, but I have no choice—this is about Steam. I purchased a game that turned out to be problematic and completely unenjoyable. Unfortunately, I went slightly over the 2-hour playtime limit before realizing how flawed it was. Now, Steam’s system is blockin...
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