Returned my Enterprise Rent-A-Car car early, no refund. How can I get my money back for the days I didn't use?

I rented a Volkswagen T-Roc from Enterprise through Booking.com. During the rental, a €250 deposit was charged to my credit card with the assurance that it would be refunded upon vehicle return. I returned the car in perfect condition, without any damage, and with a full fuel tank. There were no fi...

Hello, on July 9, 2025, I rented a car from Enterprise Rent a Car at Zurich Airport. I returned the vehicle on September 11, 2025, fully compliant with all requirements. At the time of rental, a 1000 CHF deposit was charged to my account, which was supposed to be refunded after the return. However,...

On February 21, I booked a car through Booking.com from Enterprise in Berlin, expecting a vehicle in the class I selected for €92. When I arrived, they told me they didn’t have that class available and offered me a lower segment vehicle instead. I refused. Then they said I could upgrade to a higher...

Back in February, I booked a rental car with Enterprise through eDreams for an international trip. During the booking process, I made sure to filter for options that included both free cancellation and a free additional driver. I paid in full and trusted the information displayed. However, just fiv...

I rented a car from Enterprise at Aerodrome de Colmar-Houssen (47 Route de Strasbourg, Colmar) between January 31 and February 3, 2025. The contract (No. 73C9RG) clearly stated a 3-day rental. I picked up the vehicle on January 31 at 10:00 AM (though the contract shows 9:42) and returned it on Febru...

About a month ago, during my international trip, I rented a car from Enterprise at Sarajevo Airport. While the rental itself went smoothly at first, I’ve been facing an ongoing issue ever since I returned the vehicle—they have yet to refund my deposit. Despite waiting patiently and trying to contac...

I rented a car from Enterprise in Mecca, Saudi Arabia, and sadly, my car got towed because of a parking problem. I found out when I went to pay the fine that there was an old ticket from a past rental I didn't know about. I couldn't get the car back until I paid both fines. The authorities told me t...

On October 12, I rented a car from the Enterprise Rent a Car branch at Cevahir Mall. The staff was very helpful, and there were no issues with the rental process. However, the deposit taken as a provision has not yet been refunded. I was informed by the staff that it would be returned within 2 busin...

On September 23, I received a personalized ₺750 voucher from Enterprise and decided to rent a car since I needed one. Though I only required a one-day rental, I was told I had to book for at least two days. Reluctantly, I proceeded with the rental and paid via my bank card. When I arrived on Septemb...

After I dropped off the rental car at Adnan Menderes Airport, I happened to spot a scratch on the right side. The Enterprise representative inquired about an incident report, to which I promptly acknowledged observing it at that moment. Unfortunately, because of my urgency to catch a flight, I was u...

On April 2, 2024, at 18:20, I contacted Enterprise Rent A Car to extend the rental duration for my vehicle with a delivery date of April 3, 2024. The office answered this morning, noting that due to the unavailability, an update would be supplied to allow for the extension. However, it was then stat...

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On September 10th, I drove away in a vehicle that I had rented from the Montenegro Podgorica Airport. Aloma took a deposit of 690 euros from the account that was linked to my debit card (the deposit was not blocked on a credit card). They still haven't refunded the deposit, and it's been two months ...

Returned the vehicle on January 22nd, and as per the agreement, I was supposed to receive a 1500 TL provision refund. However, even after 10 whole working days have passed, the refund has yet to reflect in my account. Now, I've tried reaching out to the customer service multiple times, but I've yet ...

The tire of the vehicle I rented from Enterprise Istanbul airport for 28 days broke down after 1 week. In the phone call I made with the company, I stated that apart from the flat tire, there were swellings on the sides of the other 2 tires. The company officials told me to change all 4 tires and pa...

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