Enpara.com Did Not Reopen My Credit Card Even After I Paid My Debt
I have completely paid off my Enpara.com credit card debt, which was approximately ₺35,000–₺40,000, yet my card remains closed. I reached out to customer service for clarification, and while they confirmed that the restriction is still in effect, I didn't receive a definitive answer on when it might be removed. I’ve been using credit cards since I turned 18, and I’ve never encountered anything like this before. It’s disheartening to feel trapped despite following all the right steps. I settled my debt with good intentions, anticipating that my card would be functional once more, yet here I am, feeling completely in the dark. I was hoping for better clarity and assistance from Enpara, particularly since I've taken steps to address the issue myself.
Hello, We reviewed our customer's request and provided written information to the email address registered with Enpara.com on 16/04/2025. If you wish, you can always share your opinions with us through the Solution Center step located at the bottom of the opening screen of our mobile branch.
