On January 30, 2026, I purchased a gift card from Eneba, but when I attempted to redeem it, I discovered that the code had already been used. I am based in Nigeria and tried to redeem the code through Cardtonic, where it was confirmed that the gift card was invalid because it had been previously redeemed. I contacted Eneba customer support regarding this issue, but I have not received any response, which is extremely disappointing considering that I paid for a valid, unused gift card and received the opposite. I respectfully request that Eneba provide me with a new, working gift card code equivalent to what I purchased as soon as possible so this matter can be resolved fairly.
Today I purchased a gift card through the Eneba website, but when I tried to use it, I discovered that the code had already been redeemed before I bou...
I purchased a Steam game key for Arc Raiders from Eneba approximately one month ago under the order number o-ya3zata. When I tried to activate the key on Steam, I received a message stating that the key had already been used, and I was therefore unable to add the game to my account. After noticing t...
I purchased a Roblox gift card from Eneba on 18.01 with order number o-y4qyrae for 12,10 €. When I tried to redeem the code on Roblox, it did not work. Because of this, I opened a support ticket with Eneba, but I have not received any response from customer support for about a week. I am disappointe...
About one hour ago, I purchased a Steam Wallet Gift Card 15 USD Steam KEY (United States) through Eneba. I completed the payment using my bank card, and a total of ₺868.31 was withdrawn from my account. However, the purchase was never completed, and I did not receive the gift card. My order number i...
I purchased a $200 Razer Gold code from Eneba, but the code they sent me was only 14 characters long, while Razer Gold requires a 16-character code (XXXX-XXXX-XXXX-XXXX). Since the code was incomplete, I received a “Invalid Code” error when I tried to redeem it. I contacted Eneba’s support team and...
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