Bought Resident Evil 4 Remake on Eneba, Received Wrong 2005 Version Instead

I purchased a Steam game key for Arc Raiders from Eneba approximately one month ago under the order number o-ya3zata. When I tried to activate the key on Steam, I received a message stating that the key had already been used, and I was therefore unable to add the game to my account. After noticing t...

I purchased a $200 Razer Gold code from Eneba, but the code they sent me was only 14 characters long, while Razer Gold requires a 16-character code (XXXX-XXXX-XXXX-XXXX). Since the code was incomplete, I received a “Invalid Code” error when I tried to redeem it. I contacted Eneba’s support team and...

I purchased a digital code from Eneba because I thought it was for Xbox Game Pass Premium. However, after activating the key on my Xbox console, I discovered that the code is actually for PC Game Pass, which I cannot use on my Xbox Series X. I have not used the subscription, and I bought it by mista...

On October 17, 2025, I purchased 1,500 UC + 300 Bonus UC (Global) through Eneba, paying by credit card. My order number is o-yakdduo. However, even after five business days, the product has not been delivered, and I have received no response from the seller or Eneba. I have tried to contact both th...

I purchased PUBG Mobile UC from Eneba.com, but the UC never arrived, even though they charged my card. I have been trying to get a resolution for two weeks, either by receiving my UC or getting a refund, but nothing has been done. If they didn’t have the product, why did they take my money in the f...