The lower plastic part of the Electrolux blender that I bought from Media Markt broke within a month due to the weight of the glass and then shattered from the point where it cracked. I returned it to the store and requested a refund. They returned the product three times to the service center, each time demanding payment for the repair. They still want me to pay for the repair of a product I hardly ever used. The service is constantly pointing to user error. Mr. O***, the authorized service representative, states, "We have the right to make a decision on this product due to user error," and demands payment or the product will be returned. The Electrolux blender was apparently defective from the start, as it broke within a month. I'm fighting for my rights. The new product requires repair, and I should not be required to pay for it. Please come up with a solution for this blender.
The Electrolux fridge I bought at Media Markt rusted in just one year, even though there was no water on it. The service team said it was a "user error" when they got there. Once these items are sold, this brand stops making them completely. The customer service rep said, "There's nothing here that ...
We bought an Electrolux vacuum cleaner from Media Markt, and honestly, we regret the purchase. Previously, due to an internal filter issue and the bag tearing—even though it was still under warranty—I had to pay nearly ₺1000 to your service center in Bursa to get it repaired. On top of that, the rud...
On November 23, 2022, I purchased an Electrolux dryer from Media Markt. In March 2024, I sent the machine to service for maintenance. The service performed the maintenance, checked the machine, and returned it, stating there were no issues. However, about 10 days later, on April 9, 2024, the machine...
I just wanted to say hello because the Electrolux cordless vacuum situation at Mall of Media Markt was a nightmare for me. I bought it in June of the previous year and have serious regrets about my decision. The vacuum had to be sent in for repairs once, and by the time it was ready to be picked up,...
I bought an Electrolux vacuum cleaner called Well WQ71-50IB from Media Markt® on April 11, 2022. When we got the product, it was working fine. However, we had to send it for service later because of some cleaning problems. After it was fixed, the suction power wasn't as strong as when I first got it...
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