Electrolux Cordless Vacuum Continuous Malfunctions
I just wanted to say hello because the Electrolux cordless vacuum situation at Mall of Media Markt was a nightmare for me. I bought it in June of the previous year and have serious regrets about my decision. The vacuum had to be sent in for repairs once, and by the time it was ready to be picked up, it had been gone for a month. I retrieved it after the repair was completed, but it has since developed a new problem. How many more times do you expect this product to fail in the next 12 months? If the same problem occurs with the same product for the second time during the warranty period, the product in question must be promptly exchanged for a brand-new one. I was charged for the Electrolux cordless upright vacuum cleaner with invoice number 7782022000004697.
Dear Valued Consumer, Ms. Pembe E., We would like to extend our gratitude for choosing our brand and taking the time to share your opinions with us. Your feedback is very valuable to our company and to us. On our journey of customer satisfaction with our slogan "Shape living for the better," we always show great interest in suggestions that will further elevate the already high standards of our company, which operates with a reliable service understanding. We kindly ask you to continue sharing your thoughts about our company's products and services so that we can provide you with better service. You can reach us on weekdays and Saturdays between 09:00 – 19:00 at our Electrolux Customer Service line and via our email address . Should you contact our Customer Service, you will be provided with the necessary information regarding the matter. We would like to inform you that we will get back to you as soon as possible and would like to hear your thoughts on the matter again. We thank our consumers who share their views and suggestions for the trust they have in our brand. Electrolux Customer Service
I truly regret and condemn Electrolux for receiving such service quality after paying so much money.
These products are not suitable for use on carpets. Friends who see this on my page, Let's think carefully before buying.
