In eFootball 2025, I’ve been unable to complete any purchases for days. Every time I try to buy something, I get the same message: “Try a different payment method.” I’ve already tried multiple valid cards, updated my payment info, restarted the app, and even reinstalled the game—but nothing has worked.
This issue is incredibly frustrating, especially since I’ve spent money on this game before without problems. Now, when I actually want to purchase coins or player packs, I’m being blocked with no real explanation.
I’m asking Konami or the support team to resolve this payment issue immediately. Players shouldn’t have to beg to spend money on your platform. Please look into this and fix it—it’s affecting gameplay and trust.
I’ve been playing eFootball for 2 years and never had such a frustrating experience until now. I was supposed to receive 100 eFootball Coins either yesterday or today, but they never showed up in my account. On top of that, I made a payment through the game, and although it displayed an “invalid pay...
I’ve been completely locked out of E-Football 2025 today, and it’s beyond frustrating. I use my account tied to a****@gmail.com**, and I haven’t been able to get into the game at all. The login screen doesn’t even open—it's like the game has just kicked me out and won’t let me back in. This isn’t j...
eFootball has charged my account twice without delivering the MyClub points I paid for. The first unauthorized payment happened on 06.07.2025 for ₺989.99, and the second one occurred on 13.07.2025 for ₺659.99. In both cases, the amount was deducted from my account, but no MyClub points were added. ...
I made a virtual currency purchase in eFootball™ using online banking, but despite the money being deducted from my account, I never received the in-game currency. When I tried again, the in-game currency was credited without charging my bank account, but after the Thursday update, my balance sudde...
On October 29, 2025, I accidentally purchased in-game currency worth $24 in the eFootball 26 Mobile game. The purchase was made directly through the in-game store, and I immediately requested a refund right afterward. However, even though 10 days have passed, the refund has still not been processed....
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