Yesterday, on January 4, 2025, I received my Dyson 360 Vis Nav back from service, but unfortunately, none of the original problems have been fixed. The robot still fails to complete mapping—it starts, then stops halfway through and attempts to return to the dock. But even worse, it can’t find its own charging station, and spends hours aimlessly searching for it.
This is the exact issue I originally sent it in for. The service center claimed to have updated the device, yet the same problem continues as if nothing was done. For a product that costs ₺45,000, this is completely unacceptable.
I chose Dyson because I trusted the brand, but this experience has been nothing short of disappointing. I haven’t even been able to use the vacuum properly once. Paying this much for a high-end product, only to immediately send it to service and have it return with zero improvement, is beyond frustrating.
I purchased the Dyson 360 VisNav robot vacuum on Mother’s Day 2024 (May 12) directly from a Dyson store, expecting top-tier performance from one of the most expensive robot vacuums in its class (₺40,000 at launch). Unfortunately, the product has become completely unusable before even reaching its on...
I own the Dyson 360 Vis Nav robot vacuum, and it has been a huge disappointment. From day one, the device has completely failed to perform mapping, which is one of its core features. No matter what I try, it cannot create a usable map, making it practically useless for scheduled or remote cleaning. ...
I received my Dyson 360 Vis Nav on January 3, 2025, and in just three days, I’ve already experienced multiple performance issues—which is extremely disappointing for a product I bought based on Dyson’s reputation for quality. Here are the problems I’ve faced so far: The app is extremely slow, even...
I bought the Dyson 360 Vis Nav robot vacuum on January 5, 2024, and since the day it arrived, I’ve barely been able to use it. The vacuum is completely dependent on the app for control, but it almost never connects. I’ve tried everything—lifting the robot, waiting, placing it back on the dock—but no...
I purchased the Dyson 360 Vis Nav directly from Dyson’s official website back in April. When the robot began having mapping issues, I sent it in for service. The unit was returned with the mapping supposedly fixed—but this time, it came back with completely different mechanical problems that weren’t...
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