My Dyson V12 vacuum handle broke after a year of purchase, still within warranty. It's been three months since I reported this to customer service, but they haven't provided a solution. They claim stock hasn't been replenished and can't provide information on my consumer rights. Their response will likely be that they're waiting for stock, which doesn't solve my problem. The vacuum sits unused, a disappointment from Dyson.
I am using a Dyson V12 vacuum, and the wand has broken. For nearly two months, I have been unable to use the product because the replacement wand has been out of stock. Every time I call customer service or send an email, I receive only the response “please track the stock,” yet my issue has not bee...
In 2023, I bought a Dyson V12 vacuum cleaner. A screw came loose from the carpet head, resulting in a loud and bothersome noise. I reached out to the company and they assured me that they would replace it as part of the warranty. However, it has been three months and they still haven't provided a re...
I’ve been using the Dyson V12 cordless vacuum, and while the product worked fine at first, the low-reach furniture tool broke during regular use. I contacted Dyson on June 1st to report the issue. They took my address and assured me that a replacement would be sent under warranty. I waited patientl...
I bought a Dyson V8 vacuum expecting high-quality customer service, but I’ve been left deeply disappointed. About two months ago, the vacuum head broke, and I reported it to Dyson. They told me to call back and request the part once it was back in stock. However, despite multiple follow-up calls, th...
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