Dyson V12 Constantly Shows Filter Warning and Dust Bin Lid Does Not Close Properly

profile
Zenan
September 15, 2025 9:21 pm
34

I purchased a Dyson V12 cordless vacuum on November 8, 2024, directly from Dyson’s official website, and have been using it in Kayapınar, Diyarbakır for less than a year. However, I am already experiencing recurring issues. Every time I use the vacuum, it displays a filter cleaning warning. I follow the instructions carefully—washing the filter and letting it dry completely for about a day and a half—yet the warning reappears immediately upon the next use. In addition, the dust bin lid does not close tightly. At first, I assumed this was normal, but after comparing with the same model owned by friends, I realized that their lids close much more securely. So far, I have not attempted any repairs, nor have I incurred additional costs, and I have not yet contacted customer service. Since the product is still under warranty, I am requesting that Dyson address these issues promptly and provide clear guidance or a proper repair.

September 23, 2025 12:05 pm (7 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Kind regards, Dyson Turkey

September 23, 2025 12:08 pm

Dear Customer, In response to your request, we tried to reach you via our call center line, but we were unable to contact you. If your request is still ongoing, you can reach us through our call center or via our other communication channels. Kind regards, Dyson Turkey

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

3
Fatih found the result inadequate

I Face Recurring Filter and Suction Blockage Errors on My Dyson V12 Vacuum

profile
Fatih
August 09, 2025 3:56 pm
38
1
Esra is completely dissatisfied with the result

I Face Dyson V12 Filter Getting Dirty Immediately After First Use Every Time

profile
Esra
September 30, 2025 5:52 pm
22
1
Halil is completely dissatisfied with the result

I Face Dust Leakage and Electrical Issues on My Dyson V12 Vacuum Despite Warranty

profile
Halil
August 09, 2025 12:55 pm
18
I Face Dust Leakage and Electrical Issues on My Dyson V12 Vacuum Despite Warranty
I Face Dust Leakage and Electrical Issues on My Dyson V12 Vacuum Despite Warranty
1
Yasemin is completely dissatisfied with the result

Dyson V12 Constant 'Airways Blocked' Warning – Even After New Filter and Previous Repairs

profile
Yasemin
September 30, 2024 11:00 pm
67
Report a Similar Issue