Friends, my Dyson product malfunctioned, and after the authorized service allegedly repaired it, the issue persisted. When I used the product for the fourth time, I noticed a burnt smell again. Upon contacting them, they claimed it's out of warranty, despite me paying ₺2500. After 45 days, it malfunctioned again, and they refused to acknowledge it. I took matters into my own hands, opened it using their provided link, and found it taped up like in the picture. They are truly victimizing customers, and I strongly advise against recommending this brand. Dyson is a company that creates problems, blaming the customer for their own technicians' incompetence. I deeply regret my purchase, and I discovered others warning, "once you get involved, you'll lose more than you bargained for." Be cautious and avoid this brand.
Hello; I submitted my V8 model product from Dyson within the warranty coverage due to its current malfunction. They only received the upper mechanism,...
Buying products from Dyson Turkey has been a complete disappointment, to say the least. Let me explain briefly. Around 6 months ago, we purchased a product that turned out to be defective. We contacted Dyson Turkey to address the issue. Initially, they attempted to resolve it by changing the filter,...
I noticed that my Dyson V15 vacuum cleaner, which I bought in December 2023 and started using because I wasn't here, didn't pick up dust properly when I used it for the second time. It performed no better than an ordinary handheld vacuum cleaner. I called customer service twice, explaining that ther...
I recently bought a Dyson Airwrap, a highly regarded product. However, to my dismay, it malfunctioned and made a grinding noise when I tried to use it the very next day. I promptly returned the product, expecting a swift resolution. Unfortunately, it has been a frustrating 1.5 months with no end in ...
After years of dreaming about owning a Dyson, I finally purchased one, only to experience constant issues within just 5 months of use. The device keeps showing a filter warning, and the tube wobbles so much that it's nearly impossible to vacuum effectively. Reaching customer service was challenging ...
Comments