If you want to be disgraced with your money, shop from Dyson. I had a bluetooth connection problem with my newly purchased Dyson Airwrap. When I sent it to the warranty, they said that the product would not be repaired and that I could exchange or return it. First of all, I thank you for the solution offered in this way, but the color offered to me for exchange is vinca blue instead of strawberry bronze color, which I have been waiting for stock for months. When I asked if you could look for stock in your stores and help me, they said, "We cannot see the stocks in our stores, they hide them from us. This is the color offered to you, we cannot help you in any other way. I tell them that I can wait for a color other than blue if necessary, that it's okay, but I'm told that they can't hold the product for more than 72 hours and that I have to make a decision immediately. It shouldn't be this hard to check the stock in the store and help. I think I have the right to demand the color I bought after waiting for months.
In April, I purchased a Dyson Airwrap. Just one month later, it broke down while I was styling my hair. The technical support assured me that it would be replaced with a new one. They did, however, offer a different color than the one I originally purchased. I declined because it was more expensive ...
I bought my Airwrap Strawberry Bronze product on November 27, 2024. Due to a problem with the title, I took the product at the beginning of April and made a request. They were going to replace the product, but they said wait for stock, it has not been in stock for months. Lastly, along with other ma...
On November 28, 2024, I purchased the Dyson Airwrap in the limited edition Strawberry Bronze color directly from a Dyson store, paying in installments. The very day I brought it home, I unboxed it and discovered a clearly visible manufacturing defect—a large gap on the main body of the device. I had...
I purchased the Dyson Airwrap hair styling device from the Akasya store on March 2, 2023. The brush attachment began to fall off during hair styling about 3-4 months later. I contacted Dyson and explained the situation. They initiated a video call and recorded the situation to demonstrate the existe...
I’d like to share a short story about my ongoing issue with Dyson. As of today, my problem still hasn’t been resolved. The reason I’ve been given is that the related product is currently out of stock. Here’s what happened: I purchased a Dyson Airwrap. Since the color matching my straightener wasn’t...
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